Meeting with business process owners and department heads
Analysing the clients as-is business process and mapping it to desired business processes by identifying the gaps
Identifies risks and issues and seeks approval on complex matters
Preparing business process documents for document management and desktop procedures
Prepare functional specification for the development of Reports, Interface, Conversion, Enhancement and Forms
Prepare unit test scripts and checklist to be included in the functional specification
Prepare test scripts for system upgrades and current processes
Complete SAP Configuration and Customization to support testing activities across all divisions
Collaborate with the IT development team in order to achieve desired end-results on complex problems.
Integration testing including unit testing, systems testing, user acceptance testing and regression testing
Conducting Core User and Super User Trainings in support of the business
Production support: Resolve tickets and work with business users and IT developers to solve the issues documenting thru online ticket system portals
Bachelors in technology related field
5 years SAP experience, preferably Key User or First Level Support
Proficient understanding in SAP customization, ABAP and base SAP Security desirable.
Excellent communication, time management, and interpersonal skills. Information Systems, Supply Chain, CRM, Operations Management, Database Management desired education, experience and skills.
International Business Travel experience desired
Proficient in Microsoft Office Suite: Project, Sharepoint, Word, Access, Excel, Outlook
Associated topics: business advisory, business intelligence, business systems, consult, consultant, crm, customer, information technology consultant, market, senior consultant
* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.