Case Manager (Edison)

Compensation

: $65,710.00 - $96,910.00 /year *

Employment Type

: Full-Time

Industry

: Healthcare - Allied Health



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Acenda is an integrated health care organization dedicated to industry-leading prevention, treatment and wellness services compassionately delivered to ensure that every individual, family and community achieves their greatest potential.

As recently named a Top Workplace by Philadelphia Network two years in a row, we are looking for qualified candidates to make our team even stronger!

Overview: The Case Manager will provide direct face-to-face clinical support services inclusive of daily living skills; medication monitoring; life skill development, nutrition counseling, money management, entitlement linkage, advocacy and supportive counseling.

Services: The Case Manager for Mental Health Intensive Outpatientprovides intensive community based engagement services to maximize the consumer's access to services and his/her ability to function independently and integrate into the community.

To qualify for the Case Manager position you need to have the below minimum requirements and experience

  • Bachelor's degree from an accredited college/university in human services or health related field
  • Knowledge of substance abuse working toward CADC/or higher learning degree preferred.
  • Two year experience in the provision of mental health/substance abuse or related services.
  • Must have and maintain a valid driver's license with an acceptable driving record.

To be a successful Case Manager you must be able to do the following essential duties and responsibilities always:

  1. Functions within the agency's policies and procedures.
  2. Operates according to the program operations manual.
  3. Meets communication requirements as outlined in job expectations section below.
  4. Meets supervision requirements as outlined in job expectations section below.
  5. Meets program quality requirements as outlined in job expectations section below.
  6. Meets client interaction requirements as outlined in job expectations section below.

Case Manager Job Expectations

Communication Requirements

  • Communicates programmatic or job-related concerns to supervisor and makes suggestions for improvement in an appropriate and timely manner.
  • Communicates any performance concerns or training needs to the supervisor in an appropriate and timely manner.
  • Conducts self in a professional manner that positively reflects the agency culture.
  • Demonstrates competent written and verbal communication with referral sources and external customers.
  • Is attentive and responsive to customer needs in a helpful, supportive and timely manner.
  • Works collaboratively with coworkers and agency staff to effectively communicate and problem solve

Supervision Requirements

  • Meets with the supervisor in accordance with program and licensing requirements.
  • Utilizes supervision effectively to address client related issues.
  • Utilizes supervision effectively to address performance issues and concerns.
  • Utilizes supervision effectively to explore professional development and training needs.

Program Quality Requirements

  • Meets obligations of program (contractual, licensing, Medicaid, etc.).
  • Follows program policies and procedures and encourages the same in others.
  • Educates self on issues impacting the program population.
  • Operates conscientiously in accordance with program budget (i.e., use of client engaging funds, office supplies).
  • Completes and submits accurate written reports and documentation per established guidelines.
  • Ensures quality and accuracy of written and verbal communications.
  • Submits documentation within program requirements.
  • Attends agency and program meetings and training within established time frames.
  • Plays an active role in meetings and training designed to enhance agency and program operations.

Client Interaction Requirements

  • Provides culturally competent service delivery.
  • Upholds ethical standards in accordance with the Social Work Code of Ethics.
  • Effectively engages all client populations.
  • Continually assesses clients' needs.
  • Provides appropriate intervention strategies and adjusts services accordingly.

Necessary Skills and Abilities

  • Must demonstrate initiative, creativity, be dependable, reliable and work well independently.
  • Must be able to exercise independent thinking and good judgment under all circumstances.
  • Must be able to analyze work, set goals, develop plans and utilize time effectively and efficiently.
  • Must regularly be able to see, speak and hear. Frequently required to stand, sit, walk, bend, use hands and arms and must occasionally lift up to 20 pounds.
  • Must be sensitive, flexible and responsive to gender, race, ethnicity, socio-economic status, religion, age, sexual orientation or any other special needs as reflected in the ability to communicate with staff and/or clients

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Associated topics: business development, case manager, development, development manager, liaison, manage, office manager, project, project development, project management * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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