• Global Partners LP
  • $30,490.00 -44,430.00/year*
  • Waltham , MA
  • Hospitality - Food Services
  • Full-Time
  • 330 Winter St

Job Description:

Day to Day Accountabilities:

* Work with store operations and food service as a representative for the dispensed beverage programs
* Work with store operations and food service to ensure stores' beverage offerings, both hot and cold dispensed beverage (coffee, tea, fountain, frozen beverage) are following all proper standards and procedures
* Operate as technical and subject matter expert on dispensed beverage for stores
* Consult on operational procedures at site level:
* Brewing and/or preparation of coffee, soda and any other dispensed beverages
* Cleanliness
* Expiration/Food Safety
* Inventory and cost management


* Assist in ensuring full program adherence at stores
* Work with store personnel & food service field reps to deploy branding & product knowledge education
* Collaborate with food service team to implement and create promotional activity
* Perform audits at stores and communicate opportunities to store and field personnel
* Provide general support to store personnel for all dispensed beverage platforms

Main Responsibilities:

* Analyze and understand the beverage category's sales and margin performance
* Measure, analyze and report store compliance to programs
* Effectively communicate with store personnel and influence performance on best practices and opportunities to improve via in-store visits, phone calls and e-mail
* Communicate with Territory and Regional Managers about opportunities within their stores
* Recommend improvements to programs, offerings or promotions with the goal being to operate a more profitable and guest-centric business
* Support the creation of programs and procedures for all dispensed beverage products
* Work on product development with the dispensed beverage team
* Supports implementation of all programs and products in stores
* Resolves site-specific issues, working with cross-functional teams as needed (price book, marketing, etc.)
* Attend Regional and Territory meetings as needed to present food service dispensed beverage items
* Supports vendor relations and sourcing of products as needed

Additional Responsibilities:

* May need to write reports, speak in front of executive management, or develop analyses
* Overnight travel may be required at times
* Portrayal of a positive image of the company is required at all times
* Performs additional duties as assigned



Education/Experience:

* Bachelor's Degree in Business Administration, Management, Marketing or Food-Related subjects
* 3 or more years' experience in retail; food or convenience retail preferred
* Knowledge and understanding of operational best practices, with a focus on restaurant/convenience store industry a plus



Key Competencies:

* Outstanding interpersonal skills
* Outstanding communication skills
* Proven ability to focus on multiple projects and initiatives simultaneously
* Ability to effectively work with cross-functional teams
* Ability to make good business decisions independently
* Ability to navigate well through changing business units, and operate effectively in ambiguous situations and environments

Physical Demands/Working Conditions:

* This position is 70% field-work based and 30% office based
* While performing the duties of this job, the employee is regularly required to sit; stand; walk; use hands and fingers to feel and handle; reach with arms and hands; talk and hear. While performing the duties of this job, the employee frequently is required to stoop, kneel, and crouch. While performing this job the employee may be required to lift up to 40 pounds, stand for long periods of time in a restaurant and outdoor environment. The assist to lift/shift countertop equipment as part of setting up tests in lab and field test sites; work in the lab and in restaurants to evaluate tests at appropriate time of day and day of week; assist in opening new concepts and is hands on training and coaching new team members.

We are an equal opportunity employer. We consider applications for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, sexual orientation, citizenship status, genetic information or any other legally protected status.


Associated topics: alcohol, bartender, cocktail, drink, liquor, martini, mixologist, pub bartender, shots, tequila

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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