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Kforce has a client in search of a Salesforce Admin/Business Analyst in Waltham, Massachusetts (MA).Principal Duties and Responsibilities:

  • Acts as a subject matter expert in supporting the streamlined application life cycle (analyze, build, test, implement, train and support) of RTG Salesforce/Apttus system related to Contracts, Sales and Marketing

  • Leads the initiatives with the IT team and user community to identify their business requirements; analyze business processes; analyze source data; produce functional specifications, data flows and business rules; and lead the implementation of those specifications

  • Understands Salesforce.com functional capabilities and basic configuration, including changes and potential system implications related to the Salesforce.com release upgrades, and provides support by identifying, logging, tracking, resolving and escalating all incoming user incidents

  • Communicates regularly with the Salesforce.com super users and end users to support them in their role and provide information and training on new features and functionality

  • Must be very pro-active, have initiative and ability to reach out to ensure tasks and deliverables are met, risks and mitigation strategies uncovered; Communicate with confidence, build relationships through inspiring trust and sharing information and be able to challenge assumptions

  • Support and coordinate new and ongoing communications including development, test and implementation plans for solution and implement fixes

  • Manage the prioritization and implementation of SFDC and Apttus enhancements and fixes

  • Analyze and implement requested changes to existing Salesforce standard configuration including but not limited to the personal page layouts, custom fields, email and mail merge templates, list views, reports, dashboards, folder permissions, navigation, workflow alerts, automated notifications

  • To be considered for this position, candidates must have experience in a similar role or they must possess significant knowledge, experience, and abilities to successfully perform the responsibilities listed

  • Relevant education and/or training will be considered a plus

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.Compensation Type:Years

Associated topics: business analysis, business intelligence, business systems analyst, client, consult, crm, customer, information technology consultant, sales, sap

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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