**Req ID:** 119528
**BASIC PURPOSE** : Love's Travel Stops and Country Stores is looking for a mid-level or junior Application Administrator to join our application development administration team. As a member of the administration team you will be responsible for supporting various applications including SharePoint, Sitecore, Office 365, IIS, Azure DevOps, and Heroku. We are looking for an individual with experience in server and application performance tuning, configuration, installation, deploying, monitoring, security, troubleshooting, as well as completing project tasks.
+ Work with other team members collaboratively in understanding and resolving application and server issues.
+ Automation scripting (PowerShell) to reduce administration times and to streamline tasks.
+ Deploy updates and packages to our various environments when requested by the developers and business owners.
+ Complete project tasks as assigned on time.
+ Follow established processes for change control (ITIL) and Agile.
+ Be part of an on-call rotation to provide 24x7 support for our applications and servers.
+ Able to understand and troubleshoot complex problems and provide solutions.
+ Work with other members of the team, developers, analysts, and server group to provide operational support and triage.
+ Resolve production issues when they arise and work with other teams on their production issues when our applications are affected.
+ Proactively monitor the applications and servers (performance, security, file sizes, uptime, etc).
+ Identify poorly performing applications and servers, as well as take steps to improve performance - this includes redesign and maintenance.
+ Create and manage documentation and wikis related to resolutions, workarounds, day to day tasks, short cuts, and configuration changes.
+ Resolve tickets based on priority and SLAs.
+ Other duties assigned as needed. **EDUCATION AND EXPERIENCE:**
+ High school diploma
+ Minimum of 1 years of application administration and operational support in large scale environments or recent college graduate. **SKILLS AND PHYSICAL DEMANDS:**
+ Prior experience with supporting middle tier applications.
+ PowerShell scripting is a plus.
+ Willingness to learn and support various applications is a must.
+ Good written and verbal communications are a must.
+ Understanding of Agile / DevOps methodologies is a plus.
+ Strong SharePoint and IIS applications support is a plus.
+ Strong proficiency in Windows server support is a plus.
+ Strong understanding of O365 is a plus.
+ Understanding of Sitecore applications is a plus.
+ Understanding of Visual Studio, VSTS, and deployment tools is a plus.
+ Certifications related to Microsoft are a plus.
+ Typical Physical Demands:
+ Requires prolonged sitting, some bending and stooping.
+ Occasional lifting up to 25 pounds.
+ Manual dexterity sufficient to operate a computer keyboard and calculator.
**Job Function(s):** Information Technology
**_Clean Places, Friendly Faces._** _It's been the guiding principle at Love's for more than 50 years, and it's leading us into the future. We're passionate about serving drivers with clean, modern facilities stocked with plenty of fuel, food and supplies. Love's has two primary kinds of stores. Our_ **_'Country Stores'_** _are fueling stations with a convenience store attached. The larger '_ **_Travel Stops'_** _are located on interstate highways and offer additional amenities such as food from popular restaurant chains, trucking supplies, showers and more._
Loves is an Equal Opportunity employer - M/F/Vets/Disabled.
Associated topics: equipment, http, maintenance, network, router, scom, scom sccm, server, system administrator, system center operations manager