Be part of the movement to end Alzheimers!
Right now, millions of Americans are facing the devastation of Alzheimers. This disease is robbing us of our finances, our families and our futures - but at the Alzheimers Association, were relentlessly working to change that by addressing the challenges in front of us with speed and without limitations or boundaries. With our network of more than 75 chapters across the country, were advancing world-class research, ensuring access to gold-standard care and support, and hiring talented, mission-driven people who make it all happen.
The Alzheimers Association has been ranked as one of the Best Nonprofits to Work For by The Nonprofit Times nine years in a row, recognizing our leadership, competitive compensation and benefits, flexibility and mission-driven atmosphere. It takes a uniquely motivated person to be a part of our team - but we believe that person could be you.
General Statement of Responsibilities
Reporting to the Helpline Manager, the Care Consultant is part of the Family Services team and provides care consultation to families living with Alzheimer's disease and other dementias.
This part-time (24 hours per week, with benefits) position is responsible for the delivery of care consultation programs, primarily in the Greater Boston area. Care Consultation helps families develop an understanding of a dementia diagnosis, creates a plan to support the person living with memory loss, identifies available resources and develop strategies for best possible symptom management and communication. Care Consultations may be provided by phone and/or in-person at one of the MA/NH Chapter offices. Travel throughout Massachusetts and evening and weekend work is occasionally required.
Core Job Responsibilities
?Provide education, guidance and support to families on issues related to Alzheimers disease in person, phone and/or email
?Apply empathetic listening skills to assess individuals needs
?Access appropriate information and make recommendations for care and follow-up
??Help individuals better understand Alzheimers disease and behaviors commonly associated with it
?Link individuals to emergency, chapter and/or community resources, as needed
?Provide accurate and timely documentation of interactions and interventions
?Provide written individualized care plans
?Provide follow-up support to individuals, when indicated
?Remain knowledgeable and current in information related to Alzheimers disease and related dementias, as well as national, state and local initiatives that affect the targeted population
?Support the broader services offered through the Family Services Department that comprise the overall family care effort, including Supporting Helpline program by providing Information & Referral level of service for those constituents who may not require a Care Consultation;Assisting with training for future Family Services volunteers and staff; Assisting Helpline and Family Services Volunteers; Collaborating with Operations Department and additional Family Services Department staff in maintenance community-based resource information; Delivering family education programs and support groups upon request
Key Educational/Professional Requirements
?Masters degree in social work, counseling, or related field and related clinical licensure is preferred
?Bachelors degree required: bachelors in social work, counseling, or related field preferred, with experience in field of aging or dementia, or bachelors degree in unrelated field with at least two years of direct aging and/or dementia experience, or equivalent social services/dementia-related experience.
?Excellent interpersonal and verbal/written communication skills
?Strong organizational skills and proficiency in maintaining systems and procedures
?Ability to analyze information and make timely, appropriate decisions
?Appreciation of cultural and ethnic diversity, especially with respect to working with underserved communities
?Experience with crisis and risk assessment preferred
?Proficiency in Microsoft Office and Google Apps
?Experience with CRM system software preferred
?Demonstrated success working in volunteer-led programs, with experience in recruitment, training, engagement, and supervision of volunteers
Key Professional Attributes
?Highly collaborative and team focused
?Superior self-management skills, as independent initiative and ability to collaborate are essential
?Effective verbal and written communication skills, reflecting an understanding of the appropriate use of communication technologies and an appreciation that each audience requires its own approach
?Appreciation of cultural and ethnic diversity, especially with respect to outreach to underserved communities
Very Competitive Salary and Benefits provided
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