• Sodexo
  • $40,080.00 -60,410.00/year*
  • Waltham , MA
  • Non-Executive Management
  • Full-Time
  • 330 Winter St

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Unit Description

Sodexo has an opportunity for a G eneral Manager 6 ?at Bentley University in Waltham, MA.? Bentley University is a long standing partner of Sodexo.? The unit manages resident dining, catering, and retail operations on campus.?The General Manager will have full financial responsibility for the unit and will oversee 140 union employees.? As a General Manager, you will direct and participate in all daily operations for the university dining hall, retail, and catering in a fast-paced and dynamic account.


The General Manager oversees overall service operations, works with unit financials, directs customer interaction and management of Sodexo hourly associates. This position will be responsible for ensuring the highest level of client satisfaction through exceptional food and delivery of services.?


Additional Qualifications:


5+ years of leadership experience

  • Financial acumen; experience with budget and report management.
  • The ability to manage multiple priorities.
  • Excellent communication, leadership and customer service/client relations skills.
  • Computer literacy.
  • Experience with Sodexo systems is preferred.

Is this opportunity right for you?

At Sodexo, you will find the ingredients for a great career in food service management. With benefits including schedules that encourage work-life balance and continuing education opportunities, you'll enjoy an improved quality of life that's unique in the hospitality industry.


Are you the experienced General Manager we're seeking?

We are looking for candidates who will:

  • have oversight of day-to-day operations;
  • deliver high quality food service;
  • achieve company and client financial targets and goals;
  • develop and maintain client and customer relationships;
  • develop strategic plans;
  • create a positive environment; and
  • ensure Sodexo Standards are met.

Position Summary

Directs all contract management service operations at a single account/unit. Maintains customer satisfaction and good public relations. Manages through managers and is accountable for the contract. Senior-most person assigned to an account, may have multiple clients and/or satellite locations.
Provides local leadership and strategic direction while developing team for new and emerging business solutions that sustain growth in the day to day operations.

Key Duties
- Directs all contract services.
- Oversees management/administrative team who are responsible for special functions, cash control and payroll.
- Customer and client satisfaction
- Drives growth
- Financial management

Qualifications & Requirements

Basic Education Requirement - Bachelor's Degree
Basic Management Experience -?5 years
Basic Functional Experience -?5 years

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

Associated topics: assistant general manager, backend, bakery manager, conference, day shift manager, general manager, gm, kitchen manager, restaurant general manager, restaurant leader

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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